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Frequently Asked Questions
Scroll to the right on the toggles to view more FAQ'S. If you require more information, please email us info@glowvital.net
Results & Expectations
Usage & Life Style Fit
Safety & Skin Compatibility
Shipping & Returns
Payment, Security & Brand Legitimacy
When will I start seeing results?
With consistent use 3–5 times per week, most users begin to notice visible improvements within:
- Around 5 weeks with Blue Light (clearer, calmer-looking skin)
- Around 7 weeks with Red Light and Near-Infrared (improved firmness, texture, and tone)
Results vary depending on skin type, consistency, and lifestyle.
How long do results last?
Results are cumulative and maintainable. With continued use, improvements can be sustained long term. Like any skincare routine, consistency is key to maintaining results.
What happens if I stop using OmniGlow?
If you stop using OmniGlow, your skin will gradually return to its natural baseline over time. There’s no rebound effect, results simply fade without ongoing support.
Is OmniGlow a replacement for clinic treatments?
OmniGlow offers a safer, non-invasive alternative to many clinic treatments. It uses the same light technology found in professional settings, without needles, harsh chemicals, or downtime.
While clinic treatments can offer short-term boosts, OmniGlow is designed for long-term skin health at home.
How to use?
Cleanse: Start with a fresh, dry face to allow maximum light penetration.
Select: Choose from our 5/10 minute modes via the wireless remote.
Glow:Let the 120 medical-grade lamps do the work.
Repeat: 3-5 times per week for the ultimate skin transformation.
What modes does it have?
Blue 465-475nm
Red 620-640nm
Near-infrared 820-850nm
Hold button on the mask for 5 seconds to turn on.
- PRESS ONCE : Red Light (5 Minutes) Great for anti-aging & collagen boost.
- PRESS TWICE : Red Light (10 Minutes) A deeper treatment for smoother, firmer skin.
- PRESS THREE TIMES : BLUE LIGHT (5 MINUTES) Calms breakouts & soothes irritated skin.
- PRESS FOUR TIMES : Blue Light(10 Minutes) A longer acne-fighting session.
- PRESS FIVE TIMES : Near-Infrared Mode Red + Blue (20 Minutes) Full cycle for all-in-one skincare.
- PRESS SIX TIMES : Turns the mask off.
What’s Included With My OmniGlow Mask?
Each box includes:
- OmniGlow™ LED Mask
- Wireless Remote
- USB-C Charging Cable
- Dust Bag
- User Manual
Everything you need to glow, right out of the box.
Can I use OmniGlow while relaxing or watching TV?
Yes. OmniGlow is completely wireless, so you can use it while relaxing, watching TV, reading, or unwinding, no cables, no restrictions.
Is OmniGlow travel-friendly?
Yes. OmniGlow is lightweight and travel-friendly. When travelling internationally, please use a power adapter suitable for the country you’re visiting.
If flying, the mask should be carried in hand luggage only, not checked baggage. Ensure the device is fully switched off and always check your airline’s policy before travelling.
Is OmniGlow safe for sensitive skin?
Yes. OmniGlow is designed to be gentle and non-invasive, making it suitable for sensitive skin. If you have a known skin condition or are particularly reactive, we recommend starting with shorter sessions and consulting a skincare professional if unsure.
Can I use OmniGlow with my current skincare routine?
Yes. OmniGlow can be safely used alongside your existing skincare. For best results, use the mask on clean skin, then apply your usual serums or moisturisers after your session.
Is LED light therapy safe for long-term use?
Yes. LED light therapy has been widely used in professional and at-home skincare for years and is considered safe for long-term use when used as directed.
Can men use OmniGlow
Absolutely. OmniGlow is suitable for all genders and designed for all skin types.
When will I receive my OmniGlow
Free UK Shipping | Same-Day Dispatch Before 3pm
Orders placed before 3pm (Mon–Fri) are dispatched the same day. Orders placed after 3pm are dispatched the next working day via Royal Mail Tracked 24.
Can I change or return my item?
Please contact us so we are able to reserve the new item in our stock immediately. You are always entitled to an exchange or refund within 30 days after you have received your package. Email: info@glowvital.net
Is GlowVital a UK-based brand?
Yes. GlowVital is a UK-based brand, created and operated in the UK with a focus on premium, clinically inspired skincare technology.
Is checkout secure?
Absolutely. Our checkout is fully encrypted and protected with industry-standard security, so your payment details are always safe and secure.
Do you offer Klarna or split payments?
Yes. We offer Klarna and split payment options, allowing you to spread the cost in a way that suits you, interest-free, with no hidden fees.
Results (vary)
Acne 5 weeks
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After
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Fine Line 7 weeks
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After
Wrinkles 7 weeks
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After
OmniGlow for everyone
OMNICLUB MEMBERS
THE LONDON ROUTINE
The Preparation
Cleanse your skin thoroughly. Pat dry. If you seek deeper hydration, apply a light hyaluronic acid. Avoid heavy creams they block the light from reaching your skin.
The Connection
Awaken the OmniGlow. (First-time use: Hold the mask button until it pulses, then tap the remote to sync). Once paired, your mask is ready when you are.
The Selection
Choose the light your skin requires tonight:
- Red: To stimulate collagen and soften the passage of time.
- Blue: To clear imperfections and quieten inflammation.
- Near-Infrared: For deep cellular repair and a refined, healthy circulation.
The Moment
Secure the mask. Close your eyes. Spend 10 minutes in the quiet.
Three to five nights a week is all it takes to reclaim your skin’s vitality.
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